USAVE FAQ's

Does USAVE service the whole of the UK.

Yes, USAVE can service all parts of the United Kingdom

Does USAVE advise on whole of market suppliers?

No, USAVE do not use the whole of market suppliers. We work with a large panel of trusted suppliers who ensure that we are always achieving competitive rates.

Is USAVE aligned to any particular suppliers?

No, USAVE have no special arrangements with any energy supplier.

Is USAVE a member of the Energy Ombudsman ADR Scheme? 

Yes, USAVE is a member of the Energy Ombudsman Alternative Dispute Resolution Scheme (Reg No. C35USAVO1) USAVE is a self-regulating Energy Consultancy with a dedicated Compliance Department. In addition, USAVE complies with the RECCO Code of Conduct to ensure total transparency for our clients at all times. 

How are USAVE paid for their services?

Our fee is typically included in the rate that we secure with the energy supplier, an example of this would be 0.5p /kwh that would be added to the customers base rate and paid directly to USAVE by the supplier. In addition, an uplift in the standing charge or a combination of both for the duration of the energy supply contract. USAVE also offers a fixed fee model, this is where USAVE is paid directly by the client